Using SSH – Linux/MacOS

If your local computer is using Linux or MacOS, SSH should be available by default through your Terminal/command line.

The command would use the following format, with the username being ‘root’ by default, and the IP your server’s assigned Primary IP.

$ ssh root@’ServerIP’

If the connection is successful, you will then be prompted for your password.


If you receive any errors, you can use the Console in our Client Portal to access the server directly to ensure the server is powered on, and the SSH service is running correctly.

A common security practice is to change the port number used for SSH, and if you have done so you can use the ‘-p’ option to specify this port as well. The following example would work if SSH was set to port 2314:

$ ssh root@’IPAddress’ -p 2314


Using SSH – Windows


Windows 10 and 11 have available SSH support, which you can find instructions on enabling here:

You can also install Windows Subsystem for Linux(WSL) as outlined here, which would allow you to open a Bash command-line which supports SSH as well:

For older versions of Windows, there are several programs such as PuTTY, MobaXterm, SecureCRT, WinSCP, etc... which can be used for SSH.

Which program you use will depend on your personal preference based on their interfaces/features, and the connection settings should remain the same regardless of your choice.

These default settings would be:

Username = root

IP Address = Primary server IP

Port           = 22