What should I do in order to cancel my server(s)?

Cancel server

How to cancel my server via Client Portal?


Server can be cancelled anytime directly through Client Portal (portal.cherryservers.com)

  • Choose server from the list.
    server order form

    • Choose Terminate from the Menu.

    Power Off – turn off your server power. (Hourly billing is still running while server is turned of)

    Rebuild – server OS reinstall. All data will be lost.

    Terminate – server cancellation. Please note that server data can’t be restored. We do not keep any backups.

    how to terminate cloud server


    How to cancel my server in Client Zone?


    You can login to Client Zone through my.cherryservers.com

    • Choose in Billing -> Invoices

    where to find cherry servers invoices

    • Choose server from the list and at the end of the page your will find option:

    “Request cancellation of these services“

    cherry servers invoice example