How to cancel my server via Client Portal?
Server can be cancelled anytime directly through Client Portal (portal.cherryservers.com)
- Choose server from the list.
- Choose Terminate from the Menu.
Power Off – turn off your server power. (Hourly billing is still running while server is turned of)
Rebuild – server OS reinstall. All data will be lost.
Terminate – server cancellation. Please note that server data can’t be restored. We do not keep any backups.
How to cancel my server in Client Zone?
You can login to Client Zone through my.cherryservers.com
- Choose in Billing -> Invoices
- Choose server from the list and at the end of the page your will find option:
“Request cancellation of these services“